Guanmei always adheres to the service concept of "high-quality service, customer worry free" in pre-sales, sales, and after-sales; Putting customers at the center, focusing on their needs and experiences, implementing differentiated service strategies, and providing customers with comprehensive and high-quality first-class services; Make service the core competitiveness, establish a brand service image, achieve the scale, refinement, branding, and internationalization of furniture, and promote the continuous development of the furniture industry.
Quality is Only the Beginning
Putting customers at the center, focusing on their needs and experiences, implementing differentiated service strategies, and providing customers with comprehensive and high-quality services. Make service the core competitiveness and establish a brand service image.
Service advantages
Guanmei always adheres to the service philosophy of "customer first, service excellence" in pre-sales, sales, and after-sales.
Quick Responsiveness
More than 300 various certification certificates and inspection reports, and over 200 national independent research and development patents
Enterprise advantages
31 years of experience in furniture manufacturing, with the strongest customization ability in the industry and quick response capability
Company team
The group has over 200 R&D and professional technical personnel, and possesses more than 100 national independent R&D patents.
Our Service
All Guanmei products implement the "three guarantees" (products with quality problems are guaranteed repair, return, and replacement); Furniture products provided in the form of rewards, gifts, and promotions are only eligible for warranty services. The "three guarantees" shall be calculated from the date of product transaction and issuance of valid vouchers such as invoices, deducting the time occupied for repair and exchange. If the responsibility period of the "three guarantees" is exceeded, repair fees may be charged at discretion.
Guanmei Group was founded in 1993 and is a specialized and comprehensive modern enterprise that integrates furniture research and development design, production and manufacturing, global sales, and after-sales service. The group has over 200 R&D and professional technical personnel, with more than 100 national independent R&D patents, and has won numerous awards in the industry.
